In any situation whereby there have been appearance of the same channel multiple times on your master decoder channel list or you’re finding it difficult to solve a no signal problem, the best option is to format the Master combo decoder to factory defaults and get back a new settings on the decoder.
THE VIDEO BELOW ILLUSTRATES HOW TO FORMAT MASTER COMBO
Follow the steps below to format Master combo decoder:
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Press on the Menu button on your remote .
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On the menu page look for installation and press OK on it .
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On the right side of the page, use the arrow top and down key to select Factory Reset and press OK
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Submit the Defaults Password of the decoder which is four zeros ( 0000 )
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Press OK to confirm and wait for it to reboot whiles resetting the decoder.