DSTV INSTALLATION SATELLITE & ANTENNA TECH TUTORIALS

How To Solve DStv Extra-view Error E143-0

DStv error E143-0 is the most common error experienced in extra-view Installation. This error will pops up on your decoder when there’s lack of communication between the two Dstv decoders.

There are certain things you need to consider before figuring out where the problem is coming from.

BELOW ARE THE LIST OF THINGS YOU NEED TO CONSIDER:

* The Dstv Decoders Extra-view Capabilities.

* The Distance Between The Two DStv Decoders.

* The Decoder Pairing And Activation

 

 

The Video Below Will Give You More Details About Solving Dstv Extra-View Error e143-0

 

 

 

 

 

 

 

 

 

 

 

Zapper HD Decoders
Zapper HD Decoders

 

 

 

satellite Dish
satellite Dish

 

 

1). The distance between the two Dstv decoders should be one of the major things to look out for. You can’t do Dstv extra-view installation whereby each decoder is sitting in a different house. DStv limits the distance between the two pairing decoders.

With two Dstv zapper HD Decoders installation, the distance can’t exceed 10m and that of two DStv Explora Decoders , the distance shouldn’t exceed 20m.

2). The decoders extra-view capabilities should be the next thing you have to check on.

Not every Dstv decoder model can be used for extra view installation. So identify the two decoders that you are pairing to know which one is causing the heartbeat problems. some decoders might have heatbeat signal problems, although they are capable of Dstv extra view installation. You can send your Dstv decoders to the nearest DStv office for check up. If possible you have to change decoders is to get your extra view working.

3). Your installation (Cable Connections) and Dstv gadgets being used in your DStv extra view installation can also cause error e143-0 . Dstv smart LNB is the best recommended LNB to be used in extra-view installation, even if you are using two DStv Zapper HD Decoders. You can opt using a dual LNB plus two diplexers if you can’t afford the smart LNB. Anytime there is an error or no signal problems, the first thing is to check all your cable connections and f-connectors to make sure every cable is well fixed.

4). The pairing of the two decoders and activation from DStv office should be the last thing to look out to. After doing all the necessary connections you can’t let the two decoders work without the activation from DStv office. So contact Dstv customer care representatives put pressure on them for the extra view activation.

 

Below are Dstv / Gotv Customer care contacts numbers:

SOUTH AFRICA
Johannesburg – (011) 289-2222
Pretoria – (012) 422-2222
Cape Town – (021) 508-2222
Durban – (031) 710-2222
Port Elizabeth – (041) 395-2222
Bloemfrontein – (051) 503-2222

Website

Email: enquiries@multichoice.co.za

ANGOLA
+244923120009
+244222698989
+244266698989

Website

Email: dstvangola@ao.multichoice.com

BOTSWANA
+2673605666

Website

Email: enquiries@botswana.multichoice.co.za

DRC
+243815565979
+243998271853
+243815012318

Website

Email: ellico@gbs.cd

EQUATORIAL GUINEA
+240333096664 / 5

Website

Email: malabo@strong-dstv.net

fpany@strong-dstv.net

bata@strong-dstv.net

ETHIOPIA
+2511116639900

Website

Email: info@dstvethiopia.com

GHANA
+233302740540

Website

Email: service@ghana.multichoice.co.za

KENYA
+254204236000
+254711066000

Website

Email: mchoice@ke.multichoice.com

LIBERIA
+23177510753

Website

Email: customerservice@consolidated-group.net

MALAWI
+2651821777

Website

Email: multichoice.malawi@multichoice.com.za

MAURITIUS
+2304668585
+2304529595

Website

Email: dstv.vitro@intnet.com

MOZAMBIQUE
+258823788
+258843788

Website

Email: Moz@dstv.com

NAMIBIA
+264612705222

Website

Email: multichoice@web.com.na

NIGERIA
+23412703232
+2348039003788

Website

Email: dstv@nigeria.multichoice.co.za

dstv@ng.multichoice.com

RWANDA
+250585520
+239226609

Website

Email: telelo@rwandatel1.rwanda1.com

SIERRA LEONA
+23276667557

Website

Email: dstvsierraleone@gmail.com

SWAZILAND
+2684041786
+2684048062

Website

Email: multichoice@realnet.co.sz

TAZANIA
+255222199600
+255768988800

Website

Email: dstv@tanzania.multichoice.co.za

multichoicetz@multichoice.co.za

UGANDA
+256312245245

Website

Email: mcuganda@multichoice.co.za

ZAMBIA
+260211368300

Website

Email: mczambia@zambia.multichoice.co.za

ZIMBABWE
+263774168466 to 72
+263712267771 to 73
+263432600

Website

Email: help@dstv.co.zw

other countries
+27112892266

Website

Email: dstvafrica@multichoice.coza

 

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